Shipping & Returns.
Shipping
Free shipping on every order. Worldwide. No minimum. One frame or ten, to Halifax or Tokyo, you pay nothing for postage.
- Delivery: most orders arrive within 5 to 14 business days depending on where you are.
- Tracking: emailed to you the moment your order ships.
- Where we ship: worldwide.
Custom orders
Custom frames are made to order. Here is how it runs:
- You send us the card and the look you want.
- We design the art in-house and email you a mockup within 24 hours.
- Nothing gets printed until you approve it.
- Once approved, we print, build and ship.
Because every custom piece is designed around one specific card, add a few extra days on top of normal delivery time.
Returns
- Pre-made frames: return within 30 days as long as the frame is undamaged.
- Custom orders: non-refundable once you have approved the mockup and we have printed it. That said, if there is a quality problem on our end we will always make it right.
Damaged in transit
Contact us within 48 hours with a photo of the damage and we will send a replacement immediately. No questions, no arguing.
Your card is safe
Your card never touches anything that could damage it. It sits in a penny sleeve inside an Ultra Pro Mini Snap hard case, and the N52 magnet attaches to the case, never the card.
Full legal versions: Shipping Policy and Refund Policy.
Still have a question? Just ask.
We reply within 12 hours.