Support

Questions answered.

Can't find what you need? Contact us — we reply within 12 hours.

The Product.

Will it damage my card?

No. Your card never touches anything that could damage it. It sits inside a penny sleeve inside an Ultra Pro Mini Snap hard case. The N52 magnet attaches to the case, never the card. Your card is fully protected the entire time it's on display.

What cards work best?

Full art and alternate art cards look the most spectacular. Standard art cards work too. Any standard sized 63×89mm trading card — Pokémon, MTG, One Piece, Yu-Gi-Oh, and more.

Can it hang on a wall and stand on a shelf?

Yes. Every frame includes both a wall mount and a built-in tabletop stand.

Can I remove my card from the frame?

Yes — that's one of the best features. The N52 magnet lets you pull the card case off the frame anytime. Snap it right back in seconds.

What size is the frame?

The frame holds a 5×7 inch art print. The card fills approximately 40–45% of the frame, with the extended art visible around all four edges.

Is the card included?

No — you keep your card. We provide everything else: the frame, art print, Ultra Pro Mini Snap case, penny sleeve, and magnetic mount.

Custom Orders.

How does the custom order process work?

Place a custom order and leave your card name and preferences in the order notes. We design the extended art and send you a digital mockup within 24 business hours. You approve before we print anything.

Can I request changes to the mockup?

Yes. If the first mockup isn't right, tell us what you'd like changed and we'll revise it. We don't print until you're happy.

Can you do any card from any game?

Yes. Pokémon, MTG, One Piece TCG, Yu-Gi-Oh, and any other standard sized trading card.

How long do custom orders take?

Mockup within 24 business hours. Once you approve, we assemble and ship within 2–3 business days.

Shipping.

Where do you ship?

We ship worldwide. Free shipping on every order, no minimum.

How long does shipping take?

Most orders arrive within 5–14 business days depending on your location. We'll send tracking as soon as your order ships.

Returns.

What is your return policy?

Pre-made frames can be returned within 30 days if undamaged. Custom orders are non-refundable once approved and printed — but we will always make it right if there's a quality issue.

What if my order arrives damaged?

Contact us within 48 hours with a photo of the damage and we'll send a replacement immediately, no questions asked.